Privacy Policy

Privacy matters. This privacy policy describes how we collect data from the users and how we use them.

This website complies with the safety regulations regarding the Protection of Personal Data reflected in Organic Law 15/1999 of 13th of December (LOPD) and in the Royal Decree 1720/2007 of 21st of December, on the Development of the Organic Law on Data Protection. It also complies with EU regulation 2016/679 of the European Parliament and Council of the 27th of April 2016 on protection of individuals (RGPD).

1. Responsible for processing

Lurmont Entertainment S.L N.I.F B88523469 with a registered office in Ronda de las Sirenas 5, Urbanización Pinar del Plantío , C.P 28221 Majadahonda whose trademark is Padelion, will be the responsible for data processing. We worked hard to offer a safe and trusty space and we provide our email address info@padelion.com to solve any doubts regarding this policy.

2. Data processing

Data transmitted through the website might vary depending the services requested and the actions expressly authorized. Purpose of processing:

1. Provide the service requested, which is selling paddle products, user sign-up and manage the contractual relationship.
2. Send commercial communications about our products and services, with news and offers, taking into account factors such as preferences and browsing.
3. Issue invoices for our service. The legal basis of this Privacy Policy is the contractual relationship between the Customer and the Company.

3. Data collection

We collect personal data though order forms, special dates and contacts.
Order forms: we collet name, email address, phone number and address of the recipient in order to communicate with the buyer about the order and proper delivery.

Special dates: we collect name and email address in order to send a notification some days before the special date inserted.

Contact form: we collect name, email address and phone number in order to respond to the forwarded request.

The Company is not responsible for fake, inaccurate, incomplete and not up-to-date data provided by the Client.

The legal basis for data processing is a given consent. To contact us or to add comments on our website, it is necessary to accept this Privacy Policy. The future offer of products and services is based on a required consent, whose withdrawal does not affect the execution of the contract whatsoever.

We process identification data, which do not belong to protected categories.

Data recipients: some of our technological service providers will have access to our customers’ personal data in order to perform their service.

These service providers will process the data respecting our instructions and our rules. Moreover, data could be transferred to public administrations, courts and law enforcement in case a legal obligation of communication exists.

International transfers: data collected will be stored within the European Economic Area (EEA), however they might be transferred and processed outside EEA following the cloud storage model. Please note that any transfer made outside EEA goes to groups belonging to the EU-U.S. Privacy Shield, which guarantee an adequate level of protection of personal data.

4. Storage of data

Provided data will be stored throughout the whole contract with the customer.

Data will be deleted as soon as they are not useful for the purposes for which they have been conferred.

Please note that, even if we do not save data, they might be stored in the network depending on the operating policy of each network.

5. Data privacy and security

We commit ourselves to use and process users’ personal data respecting privacy, security and the obligation of saving them, taking all measures to avoid alteration, loss, unauthorized processing or access, in accordance with the applicable legislation of data protection.

This website comes with a SSL certificate, a security protocol which allows to transfer data safely and thoroughly, from the user’s browser to our server and vice versa, in a fully encrypted transfer, unavailable to third parties.

We cannot guarantee a full invulnerability of the Internet and data breach from fraudulent third parties’ access.

We will make sure that any member authorized by Lurmont Entertainment S.L to process user’s data (including staff, collaborators and providers) will respect the duty of confidentiality (contractual or legal).

As soon as we notice security incidents (or at express request of the Customer) we will inform the Customer without undue delay, with correct and known information regarding the incident.

6. Accuracy and truthfulness of data

The user is the solely responsible for the accuracy and truthfulness of data provided to https://www.padelion.com exempting us from responsibility. Users guarantee the accuracy, validity and authenticity of the provided personal data, and they undertake to keep them constantly updated. The user accepts to provide complete and exact data.

7. Exercise of the rights

Lurmont Entertainment S.L grants the following rights:

1. Right of access: acknowledge which personal data are to be processed.
2. Right of reply: correct inexact data.
3. Grandfather right: memorize personal data in order to process them in the future.
4. Right to erasure: request to erase personal data when applicable.
5. Right to object: possibility to withdraw consent to send marketing information.
6. Right to data portability: receive personal data provided to Lurmont Entertainment S.L in a structured format, of common use and machine-readable and provide them to other responsible for processing by authorized methods.

These are rights may be exercised for free and at any time by sending an email to info@padelion.com. Identifying data and rights to be executed need to be specified. If some identifying data are missing, we will expressly request them to the user.

8. Acceptance and consent

User claims to have been informed of conditions regarding personal data protection, accepting and consenting them to be processed by Lurmont Entertainment S.L in form and function described in this Privacy Policy.

9. Privacy Policy changes

This Privacy Policy is constantly being changed. The updated version of the Privacy Policy is available on our website.